Home Baking shopping trend: capture it by Premium and Innovation

2020-08-28T21:32:53+01:00August 28th, 2020|Category Management, Shopper Behaviour, Insights|

Home Baking - a new trend with need for innovation As the rise in cooking at home continues due to the current global pandemic, home baking has seen huge increases in demand as consumers look to solve availability issues by taking a DIY approach.This should be viewed as a big opportunity for the Home Baking category,

Why isn’t sales history alone sufficient to understand shoppers?

2020-08-21T18:33:55+01:00June 11th, 2020|Views|

If you read the marketing tomes coming from the likes of Nielsen, IRI, Kantar, 84.51, Dunnhumby etc, you would imagine that historic sales patterns can answer pretty much any category or retail strategy requirement. There are many providers of sales analytics. An entire Industry. An Industry with a common dominant assumption, an assumption that

4 types of benchmarking in market research – and when to use them

2020-08-24T20:40:56+01:00May 30th, 2020|Views|

Benchmarking is much more than just comparing your own performance to your competitors. In market research it is used in a variety of creative ways, in different study types. We all know the classical situation. When you look at your Net Promoter Score of let’s say 58% – and you ask: should I be

Post-Covid, supermarket shopping will never be the same again

2020-04-15T12:34:33+01:00April 15th, 2020|Views|

I hear a lot of chat about how the current virus situation will change everything. Surely a worldwide life-changing phenomenon like this will see the world fundamentally altered, and retail will be at the leading edge of that? I doubt it. There is a real danger of disappearing down over-reaction rabbit holes. To balance the

The three major profitability challenges of online grocery shopping

2020-04-06T11:09:06+01:00April 6th, 2020|Views|

There is endless discussion about the growth of online grocery shopping. The virus pandemic is going to give it a kick start as well, even after the short term motivations end. But simply persuading shoppers to do something unfamiliar that makes their life “easier” isn’t really the main challenge. The bigger problem to solve is

Why is being a category manager like being the painter of an Old Master?

2020-03-27T09:54:38+00:00March 24th, 2020|Views|

I watched a fascinating documentary the other day. It was all about why certain paintings were judged as being “masterpieces” while others painted at the same time over a very similar standard (by any objective measure) remained relatively unknown. Painting A became worth $50m, Painting B $200k at best. The conclusions of the 1-hour program

When is just “good”, good enough in market research?

2020-03-28T13:54:20+00:00March 2nd, 2020|Views|

In market research, we are a dedicated bunch. Passionate about insights, hot on methodologies. Keen to make a real business impact. But we’re human too. We like to try cool new things. We want to be a hero to our organization. We want to do something different from those that went before… Put these things

What’s the shopping mission type we rarely focus on?

2020-08-24T20:26:45+01:00February 21st, 2020|Views|

I hear more and more often about the need for shopper marketers and category managers to think about shopping missions as the underlying construct for their plans. I totally agree. Brand managers think “consumer needs” to build their thinking. Shopping mission is a kind of the shopping equivalent. Of course, at the macro level,

I think I found the perfect metaphor for starting a business.

2020-03-28T13:55:26+00:00February 3rd, 2020|Views|

Bear Grylls. The Island. Seen it? A bunch of ordinary people dropped onto a desert island with nothing but a day of water and a few machetes. Task 1: Start a fire. Without fire, they can't boil the water they find. So, they'll soon die of thirst. How to start a fire?  No matches, nothing.

The one thing AI will never be able to help us with

2020-03-28T13:56:02+00:00January 13th, 2020|Views|

AI is going to change our lives – it’s going to remove so much of the mundane analysis. What’s more, it’s going to be able to predict things that previously we’d have had to figure out for ourselves. Wonderful stuff, machine learning. But don’t be fooled. There is one question AI will never answer.  It